Data Protection Policy
The purpose of this document is to provide a concise policy statement regarding the Data Protection obligations of Mellon Educate. This includes obligations in dealing with personal and sensitive personal data, in order to ensure that the organisation complies with the requirements of the relevant Irish Data Protection legislation.
Mellon Educate must comply with the Data Protection principles set out in the relevant legislation. This Policy applies to all Personal and Sensitive Personal Data collected, processed and stored by Mellon Educate in relation to its staff, service providers and clients in the course of its activities. Mellon Educate makes no distinction between the rights of Data Subjects who are employees, and those who are not. All are treated equally under this Policy.
The policy covers both personal and sensitive personal data held in relation to data subjects by Mellon Educate. The policy applies equally to personal data held in manual and automated form.
All Personal and Sensitive Personal Data will be treated with equal care by Mellon Educate. Both categories will be equally referred-to as Personal Data in this policy, unless specifically stated otherwise.
This policy should be read in conjunction with the associated Subject Access Request procedure, the Data Retention and Destruction Policy, the Data Retention Periods List and the Data Loss Notification procedure.
4 Mellon Educate as a Data Controller
In the course of its daily organisational activities, Mellon Educate acquires, processes and stores personal data in relation to:
- Employees of Mellon Educate
- Members of Mellon Educate
- Attendees and participants at Mellon Educate events
- Members of the public who enquire about Mellon Educate services
- Volunteers and Development workers who avail of services including VDW and PSPS schemes
- Donors to Mellon Educate’s work or the work of its membership groups
- Third party service providers engaged by Mellon Educate
In accordance with the Irish Data Protection legislation, this data must be acquired and managed fairly. Not all staff members will be expected to be experts in Data Protection legislation. However, Mellon Educate is committed to ensuring that its staff have sufficient awareness of the legislation in order to be able to anticipate and identify a Data Protection issue, should one arise. In such circumstances, staff must ensure that the Data Protection Officer is informed, and in order that appropriate corrective action is taken.
Due to the nature of the services provided by Mellon Educate, there is regular and active exchange of personal data between Mellon Educate and its Data Subjects. In addition, Mellon Educate exchanges personal data with Data Processors on the Data Subjects’ behalf.
This is consistent with Mellon Educate’s obligations under the terms of its contract with its Data Processors.
This policy provides the guidelines for this exchange of information, as well as the procedure to follow in the event that a Mellon Educate staff member is unsure whether such data can be disclosed.
In general terms, the staff member should consult with the Data Protection Officer to seek clarification.
5 Subject Access Requests
Any formal, written request by a Data Subject for a copy of their personal data (a Subject Access Request) will be referred, as soon as possible, to the Data Protection Officer, and will be processed as soon as possible.
It is intended that by complying with these guidelines, Mellon Educate will adhere to best practice regarding the applicable Data Protection legislation.
6 Third-Party processors
In the course of its role as Data Controller, Mellon Educate engages a number of Data Processors to process Personal Data on its behalf. In each case, a formal, written contract is in place with the Processor, outlining their obligations in relation to the Personal Data, the specific purpose or purposes for which they are engaged, and the understanding that they will process the data in compliance with the Irish Data Protection legislation.
These Data Processors include:
- Survey Monkey
- Workers Beer Company
- Go Cardless
- Permanent TSB
- Bank of Ireland
7 The Data Protection Principles:
The following key principles are enshrined in the Irish legislation and are fundamental to Mellon Educate’s Data Protection policy.
In its capacity as Data Controller:
7.1 Mellon Educate ensures that all data shall be obtained and processed fairly and lawfully.
For data to be obtained fairly, the data subject will, at the time the data are being collected, be made aware of:
- The identity of the Data Controller (Mellon Educate)
- The purpose(s) for which the data is being collected
- The person(s) to whom the data may be disclosed by the Data Controller
- Any other information that is necessary so that the processing may be fair.
Mellon Educate will meet this obligation in the following way.
- Where possible, the informed consent of the Data Subject will be sought before their data is processed;
- Where it is not possible to seek consent, Mellon Educate will ensure that collection of the data is justified under one of the other lawful processing conditions – legal obligation, contractual necessity, etc.;
- Where Mellon Educate intends to record activity on CCTV or video, a Fair Processing Notice will be posted in full view;
- Processing of the personal data will be carried out only as part of Mellon Educate’s lawful activities, and Mellon Educate will safeguard the rights and freedoms of the Data Subject;
- The Data Subject’s data will not be disclosed to a third party other than to a party contracted to Mellon Educate and operating on its behalf.
7.2 Mellon Educate ensures that all data shall be obtained only for one or more specified, legitimate purposes.
Mellon Educate will obtain data for purposes which are specific, lawful and clearly stated. A Data Subject will have the right to question the purpose(s) for which Mellon Educate holds their data, and Mellon Educate will be able to clearly state that purpose or purposes.
7.3 Mellon Educate ensures that all data shall not be further processed in a manner incompatible with the specified purpose(s).
Any use of the data by Mellon Educate will be compatible with the purposes for which the data was acquired.
7.4 Mellon Educate ensures that all data shall be kept safe and secure.
Mellon Educate will employ high standards of security in order to protect the personal data under its care. Appropriate security measures will be taken to protect against unauthorised access to, or alteration, destruction or disclosure of any personal data held by Mellon Educate in its capacity as Data Controller.
Access to and management of staff and customer records is limited to those staff members who have appropriate authorisation and password access.
7.5 Mellon Educate ensures that all data shall be kept accurate, complete and up-to-date where necessary.
Mellon Educate will:
- ensure that administrative and IT validation processes are in place to conduct regular assessments of data accuracy;
- conduct periodic reviews and audits to ensure that relevant data is kept accurate and up-to-date. Mellon Educate conducts a review of sample data every six months to ensure accuracy; Staff contact details and details on next-of-kin are reviewed and updated every year.
- conduct regular assessments in order to establish the need to keep certain Personal Data.
7.6 Mellon Educate ensures that all data shall be adequate, relevant and not excessive in relation to the purpose(s) for which the data were collected and processed.
Mellon Educate will ensure that the data it processes in relation to Data Subjects are relevant to the purposes for which those data are collected. Data which are not relevant to such processing will not be acquired or maintained.
7.7 Mellon Educate ensures that all data shall not be kept for longer than is necessary to satisfy the specified purpose(s).
Mellon Educate has identified an extensive matrix of data categories, with reference to the appropriate data retention period for each category. The matrix applies to data in both a manual and automated format.
Once the respective retention period has elapsed, Mellon Educate undertakes to destroy, erase or otherwise put this data beyond use.
7.8 Mellon Educate ensures that all data shall be managed and stored in such a manner that, in the event a Data Subject submits a valid Subject Access Request seeking a copy of their Personal Data, this data can be readily retrieved and provided to them.
Mellon Educate has implemented a Subject Access Request procedure by which to manage such requests in an efficient and timely manner, within the timelines stipulated in the legislation.
8 Data Subject Access Requests
As part of the day-to-day operation of the organisation, Mellon Educate’s staff engage in active and regular exchanges of information with Data Subjects. Where a formal request is submitted by a Data Subject in relation to the data held by Mellon Educate, such a request gives rise to access rights in favour of the Data Subject.
There are specific time-lines within which Mellon Educate must respond to the Data Subject, depending on the nature and extent of the request. These are outlined in the attached Subject Access Request process document.
Mellon Educate’s staff will ensure that, where necessary, such requests are forwarded to the Data Protection Officer in a timely manner, and they are processed as quickly and efficiently as possible, but within not more than one month from receipt of the request.
As a Data Controller, Mellon Educate ensures that any entity which processes Personal Data on its behalf (a Data Processor) does so in a manner compliant with the Data Protection legislation.
Failure of a Data Processor to manage Mellon Educate’s data in a compliant manner will be viewed as a breach of contract, and will be pursued through the courts.
Failure of Mellon Educate’s staff to process Personal Data in compliance with this policy may result in disciplinary proceedings.
For the avoidance of doubt, and for consistency in terminology, the following definitions will apply within this Policy.
This includes both automated and manual data.
Automated data means data held on computer, or stored with the intention that it is processed on computer.
Manual data means data that is processed as part of a relevant filing system, or which is stored with the intention that it forms part of a relevant filing system.
Information which relates to a living individual, who can be identified either directly from that data, or indirectly in conjunction with other data which is likely to come into the legitimate possession of the Data Controller. (If in doubt, Mellon Educate refers to the definition issued by the Article 29 Working Party, and updated from time to time.)
Sensitive Personal Data
A particular category of Personal data, relating to: Racial or Ethnic Origin, Political Opinions, Religious, Ideological or Philosophical beliefs, Trade Union membership, Information relating to mental or physical health, information in relation to one’s Sexual Orientation, information in relation to commission of a crime and information relating to conviction for a criminal offence.
A person or entity who, either alone or with others, controls the content and use of Personal Data by determining the purposes and means by which that Personal Data is processed.
A living individual who is the subject of the Personal Data, i.e. to whom the data relates either directly or indirectly.
A person or entity who processes Personal Data on behalf of a Data Controller on the basis of a formal, written contract, but who is not an employee of the Data Controller, processing such Data in the course of his/her employment.
Data Protection Officer
A person appointed by Mellon Educate to monitor compliance with the appropriate Data Protection legislation, to deal with Subject Access Requests, and to respond to Data Protection queries from staff members and service recipients
Relevant Filing System
Any set of information in relation to living individuals which is not processed by means of equipment operating automatically (computers), and that is structured, either by reference to individuals, or by reference to criteria relating to individuals, in such a manner that specific information relating to an individual is readily retrievable.
Updated 8th May 2018